Controller
Pingel FZE LLC, Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates. Email: info@pingel.com.
Personal data we collect
We may collect your name, email address, phone number, preferred consultation date and time, selected service, message content, and technical website data such as browser type, device information, IP address, and usage information.
Purpose and legal basis
We process personal data to respond to enquiries, arrange consultations, provide requested services, manage client relationships, improve our website, and meet legal or compliance obligations. Where GDPR applies, processing may be based on consent, contract preparation or performance, legal obligation, and legitimate interests.
Sharing and international transfers
We may share data with trusted service providers, professional advisers, banks, free zone or mainland authorities, immigration or government bodies, and technology providers where necessary for the requested service. Data may be processed in the UAE or other countries with appropriate safeguards where required.
Retention
We keep personal data only for as long as necessary for the purposes described above, including legal, accounting, reporting, or compliance requirements.
Your rights
Where applicable, you may request access, correction, deletion, restriction, portability, or object to processing. You may also withdraw consent at any time where processing is based on consent.
Security
We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.
Cookies and website data
Our website may use necessary cookies or similar technologies to support website functionality and understand basic usage. If analytics or marketing cookies are added, users should be informed and consent should be collected where required.
Contact
For privacy enquiries or rights requests, contact us at info@pingel.com or +971 56 333 9172.